Note to Buyer:  ALL ITEMS ARE CUSTOM DESIGNED

ORDER CANCELLATIONS

We are unable to change or cancel an order after you’ve placed it (24hrs).

It is possible that your order may be cancelled during high volume periods due to inventory selling out. If your order is cancelled, all charges will be automatically refunded. We recommend trying to place your order again or signing up for our waitlist for the sold out item.

To ensure your security, we take additional steps in verifying the details on your order. If you receive a cancellation notification, please contact Customer Service for more information.

All sales are final — however, we do offer refunds or exchanges for defective, damaged, or mis-sized items. You have 30 days to return for an exchange and or a full refund.

 

If you would like a refund for faulty items or items that don’t fit in the original payment method or EXCHANGE :

PLEASE email [email protected] and follow the instructions below

To return by mail – Use the carrier of your choice. All returns must include a note that clearly indicates which items are being returned and reasoning for return/exchange . If this is not filled out correctly, your return/exchange may experience issues in processing. Email your tracking number to [email protected] for both parties to have proof of the return.

Depending on the shipping method and carrier selected, your return package may take several weeks to reach us if returning from an international location. Please allow 5-7 business days to process your return once it is delivered to our Distribution Center. Once your return is fully processed, we will issue you a refund.