Email us: support@theurbansportsculture.com

Twitter: twitter.com/urbansportscltr

Instagram: instagram.com/urbansportsculture

Note to Buyer:  ALL ITEMS ARE CUSTOM DESIGNED AND (OR) REPLICAS

Commonly asked Questions?

How Do I Enter A Discount Code?

  • You can enter your discount code in the “Discount Code” section located on the purchase page.

Will I Receive A Tracking Number?

  • Yes, you will automatically be emailed a tracking number within 5-7 business days. If you do not receive a tracking number please email us at support@theurbansportsculture.com and or DM via our social media handles

What Types of Payments Do You Accept?

  • You can select your preferred payment method at checkout.
  • We accept SECURE payments for both local & international customers via Credit Cards, Debit Cards (STRIPE).
  • The purchase currency for this site is USD 

Reviews!

Reviews can be found on our Twitter @urbansportscltr and (OR) Instagram @UrbanSportsCulture

Questions on SHIPPING: Check out our SHIPPING tab on the bottom of homepage.

Questions on RETURNS: Check out RETURNS tab on the bottom of the homepage.

SHIPPING UPDATES:

You may experience fewer updates during transit or show no movement until your order reaches your local delivery hub. We’re working closely with our delivery partners to ensure your order is in transit and arrives as soon as possible!

 

ORDER CANCELLATIONS

We are usually unable to change or cancel an order after you’ve placed it.

It is possible that your order may be cancelled during high volume periods due to inventory selling out. If your order is cancelled, all charges will be automatically refunded. We recommend trying to place your order again or signing up for our waitlist for the sold out item.

To ensure your security, we take additional steps in verifying the details on your order. If you receive a cancellation notification, please contact Customer Service for more information.

 

SHIPPING UPDATES (ONCE AN ORDER IS PROCESSED)

USA: 10-30 Business days

UK: 10-30 Business days

Australia: 10-30 Business days

Canada: 10-30 Business days

western Europe: 10-30 Business days

Rest of world: 10-30 Business days

Shipping Update

Due to the current global crisis, shipping may be delayed and arrival dates will vary depending on shippers instructions.