Note to Buyer: ALL ITEMS ARE CUSTOM DESIGNED AND (OR) REPLICAS
Will I Receive A Tracking Number?
- Our products are custom made and we try to keep low stock inventory (it may take up to 7-10 business days to make/ship our custom branded items)
- Yes, you will automatically be emailed a tracking number within 5-7 business days UNLESS YOU ORDERED FROM OUR EXCLUSIVE OR WOMEN’S LINE If you do not receive a tracking number please email us at firstname.lastname@example.org and or DM viaTwitter @theculturefits Instagram @UrbanSportsCulture
Questions about RETURNS?
Check out the RETURNS tab at the bottom of homepage.
Do You Ship Internationally?
- Yes! We ship worldwide. We are not responsible for duties, taxes, and fees to orders being delivered to Canada. If you have troubles making a purchase due to shipments please email email@example.com and or DM via our social media handles
How long is shipping?
You may experience fewer updates during transit or show no movement until your order reaches your local delivery hub. We’re working closely with our delivery partners to ensure your order is in transit and arrives as soon as possible!
Standard Shipping: 20-30 PLUS business days with a flat rate charge of $10.00 or $20 for overseas
Please note: Due to global health events beyond our control 17track, 4px, DHL, USPS, and FedEx are currently experiencing shipping delays. Your package may be held by the carrier for delivery at a later date while they work to keep safety top of mind. Please be sure to monitor your tracking details once your order has been shipped by our team, and reach out to the carrier for more details if your order is delayed.
Returned-to-Sender & Refused Packages
- To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.
- We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.